Frequently Asked Questions

Q: What Time Does The Tour Begin?
A: All guests should arrive by 6:45pm for a 7:00pm start.

Q: What Time Does The Tour End?
A: This very much depends on the number of questions that are asked. We aim to finish by 10:30pm but this can be later. Should you wish to leave to catch trains, buses then please feel free to leave at your convenience.

Q: Where do we meet?
A: We meet at The Old Crown, 188 High Street, Deritend, Birmingham, B12 0LD.

Q: Is my registration/ticket transferable?
A: Tickets are non refundable and non transferable. This is because as a business and have costs that need to be paid regardless of "no shows". We understand that this can cause upset but we hope you understand.

Q: What is on the menu?
A: On our Dinner, Drink and Tour option, the meal is Victorian fayre of faggots, peas and mash. Should you require a vegetarian option, we will be pleased to offer this; whilst we are also pleased to cater for vegans and those with specific dietary requirements. However it is essential that you should inform us within 7 days of the event if you would like anything other than faggots, peas and mash in order for us to notify the kitchen. We would advise those booking for groups to ensure that they order the correct meal for everyone in their party.

Failure to inform us of any meal alternatives to faggots, peas and mash 7 days prior to your tour will incur a supplement to pay on the night of between £5.00 and £10.00.

Q: How much walking is there?
A: Around 45 mins to 1 hour of walking.

Q: Is the tour wheelchair friendly?
We have seen many wheelchair bound guests on our tours. We ask that you let us know at the time of booking so that we can reserve particular areas of our room for your comfort.

Q: Is there parking nearby?
A: There is a small car park at The Old Crown itself although there is street parking around the area and car parks in the close proximity.


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